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Episode 48: Justin Turner, Sales Day to Day

Released on
April 3, 2025
Justin Turner, Managing Partner at Journey, discusses daily freight sales habits and preparation on The Journey Podcast Episode 48

The difference between freight sales reps who consistently perform and those who have good weeks followed by bad weeks usually isn't skill. It's daily discipline — the habits, the preparation, and the structure that create consistent activity regardless of how you feel on any given morning. In this episode of The Journey Podcast, Will Jenkins sits down with Justin Turner, Managing Partner at Journey, to talk about what freight sales looks like day to day when it's working.

Justin covers preparation as a competitive advantage: why the reps who spend time before a cold call understanding the prospect's business, industry, and potential pain points consistently get further than those who rely on a script and hope for the best. He shares what that preparation actually looks like in practice — not as a two-hour research session for every call, but as a targeted information-gathering habit that improves the quality of the first thirty seconds of every conversation.

The conversation covers cold calling technique in freight: how to structure an opening that earns the next thirty seconds, how to handle the most common objections without derailing the call, and how to listen well enough to adjust in real time. Justin also talks about day planning — the specific habits that keep activity levels consistent, pipeline movement intentional, and energy directed toward the right priorities rather than just the most urgent ones.

This episode is for freight sales reps who want to build the kind of daily routine that produces reliable results rather than peaks and valleys.

Develop daily sales discipline through The Freight Academy or practice real freight scenarios with Journey's AI Sales Coach.

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